Bob had just moved from city A to city B. He had been planning his move for a while and created a masterpiece of the moving plans… or so he thought. He decided not to drive his BMW to the final destination. He wanted to take an airplane and enjoy a few hours in the air. So he found a car moving company online that promised him an unbelievably low shipping rate and safe journey for his vehicle; and their website seemed very professional.

How to avoid car shipping scams

Bob got a quote and let the nice lady on the phone charge his credit card for the deposit. He hopped on an airplane and flew to City B. On the way to his new home Bob received a call from the “nice lady” that took his credit card number. This time she called to give him the news that his BMW had been loaded but the cost of shipping would have to increase. Bob did not want to pay extra and the lady in an annoyingly sweet voice, stated that they would have to hold his car until he agreed to pay the new price.

Apparently Bob was not thorough enough with his research when choosing a car shipping company – he became a victim of a car shipping scam.

There are plenty of moving companies out there and quite a few of them have been caught up in the business of making easy money by scamming their unsuspecting customers. They have great looking websites and promise very low cost and great service. All this is like sweet caramel candy… with a very sour filling inside. Low cost quotes end up costing customers a fortune once all the hidden fees are uncovered. And in some instances, to the horror of the car owners, vehicles get taken  hostage until their owners agree to buy into new list of demands and pay up. This is exactly what happened to Bob and his car.


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Learn more about our Car Shipping services

Car moving scams are a sad reality. With so many companies out there it may be difficult to identify “The One” you can trust. Since you don’t want to find yourself in Bob’s shoes, you may want to follow the simple steps that will  save you from the headache later.

4 Steps to Avoid Car Shipping Scams

Gather information on the car transport company

Get all the contact information on your potential car mover, i.e.  full company name including any DBAs, addresses, phone numbers (local and toll free). Ask them for DOT and MC licensing numbers (link dot and mc to montway license numbers?). Once you have all this information, get online and investigate further. Make sure to check with  the Better Business Bureau (BBB) and the Federal Motor Safety Carrier Administration (FMCSA) on complaints filed for the moving company you are considering.

Do not get discouraged if you see a history of complaints next to the moving company’s name. It is reasonable that a good mover will have some complaints. Just make sure to check the number of complaints and what the nature of  the complaint was. To see if the mover’s license is current and find out if they received any federal complaints, you can go to FMCSA’s Protect Your Move site.

Read online car transport reviews

Reading online reviews has become a rule whenever you are buying a product or a service today. It is all about your friends and other people’s recommendations because this will help you understand the type of service / product you will get. Thus, reading car shipping reviews is an important part when it comes to identifying a reliable car transport company.

Pay attention to your Car Moving Contract

Your car shipping contract should include all the details about moving your car with no hidden charges. Your sales person should  walk you through all the charges in the contract and answer any car moving questions you may have in regards to moving your car.

Talk to the auto mover

Regardless of the deal you were offered by the car moving company, you should trust your instincts. So pick up that phone and talk to a moving company rep directly. Try and find out how many personnel they have, how many trucks they own and operate, if they have a customer or express line you can call in case you need to speak to a rep. Highly reputable car moving companies will be more than happy to provide you with this information.


If Bob followed these simple steps to research the right auto moving company he probably would have saved himself a headache and would have been able to show off his BMW to his new neighbors a lot sooner.

You should learn from mistakes, and better yet if the mistakes are not our own. Your car is your prized  possession and it costs money to transport it. So if you hire a mover based only on cheap price you will sacrifice service quality, delivery time and more. Do not fall victim of a car moving scam. Let your car have a safe move… Give yourself peace of mind.


Read what our customers say about their experience with Montway at Montway Auto Transport reviews.