How do I get updates for my shipment?
You can get information about the status of your vehicle over the phone or by using our LiveChat system.
Can I ship personal items in my vehicle?
You may not leave any personal items in your vehicle during its journey. This is for liability reasons, and please note that the port will conduct a thorough inspection of your car or truck before it ships and remove any personal items before it is loaded. If there are personal items that can’t be removed, your vehicle will be rejected at the port. The only items that may remain in your vehicle are a spare tire, jack, jumper cables, and installed child safety seats.
What paperwork is needed to ship a car to Hawaii or to ship a car from Hawaii?
1. When a vehicle is shipped TO Hawaii from the mainland, no extra paperwork is required.
2. However, when a vehicle is shipped FROM Hawaii to the mainland, owners must provide the following paperwork:
a. If the vehicle is financed or a lease, the drop-off party must have a letter from the lien holder releasing the vehicle for transportation to the mainland on official letterhead and this must be notarized. Note: All notarized letters will only be valid for up to 30 days from the issue stamp date.
b. For cars and trucks that are owned outright, a copy of the title and current registration must be with the vehicle for it to ship.
c. The owner listed on the title of the vehicle must be the shipper, and they will be required to show a photo ID and proof of ownership.
d. If there are two owners listed on the title of the vehicle, both of the vehicle owners must be present with a photo ID or notarized consent from the owner who is not present.
What will I need to pick up my vehicle from the port in Hawaii?
All you’ll need to pick up your car or truck is the Matson booking number, which will be provided by a Montway representative post-booking, once scheduled with the port.
When I ship a car to Hawaii or ship a car from Hawaii, is service door-to-door?
When shipping your vehicle to Hawaii, we offer Door-to-Port service.
Meaning we will pickup your vehicle as close to your door as legally and safely as possible. And we will deliver your vehicle to the port of your choosing in Hawaii.
When you are shipping a car from Hawaii to mainland, you have the following two options:
1. Here at Montway we offer Port-to-Door service. You simply drop your vehicle off at the port, and we will bring your vehicle to your location on the mainland. Let us deal with the hassle, all you need to do is be sure someone is at the delivery location on the mainland to receive your vehicle.
2. Or, you can pick up your vehicle at the port. Depending on where you live, you may have the option to pick up the vehicle from one of our mainland ports. We could even possibly save you some money!
What’s the cost to ship a car to Hawaii?
The cost of shipping a car to Hawaii will depend on a variety of factors, from the make and model of your car or truck to the ports of departure and entry. The best way to find out how much it is to ship a car to Hawaii (or how much to ship a car from Hawaii to the mainland) is to contact us for a free quote.
What’s the cost to ship a car from Hawaii?
The cost to ship a car from Hawaii to the mainland will be relatively the same as shipping a car to Hawaii if the distance, transport type and booking timing are relatively the same.