The TruePrice
Guarantee
What is TruePrice Guarantee?
Montway’s TruePrice Guarantee is our customer-first pricing model, designed to make the auto transport process more transparent and protect against deceptive pricing practices. Simply book your order with Montway and we’ll assign a carrier to transport your vehicle. From there, our TruePrice Guarantee ensures that your booked price is the price you’ll pay. If shipping rates increase during your 30-day protection period, we’ll cover the charge.
Enjoy a more honest auto transport experience.
Montway is proud to be the auto transport company that puts customers first. While some companies promise low rates and raise them after you book, we lead with honest prices and stand behind them. Once you book a shipment with Montway and your order is confirmed, your price is guaranteed for the next 30 days. With Montway’s TruePrice Guarantee, you can plan, budget, and ship with confidence.
Real prices. No surprises.
There are many factors that determine auto transport costs, and shipping rates often change on a daily basis. That means prices can increase before your vehicle is picked up or assigned to a carrier. These constant fluctuations can make it hard to keep track of prices, and easy for some companies to take advantage of customers.
Many companies use a “bait-and-switch” tactic to lure in customers with an unrealistically low price. Once booked, the company then issues a new higher price or surprise fees. The Montway TruePrice Guarantee protects customers from unexpected price increases and ensures a predictable cost. With this feature, we’re transforming the auto transport industry to be more fair, reliable, and customer-friendly.
Price vs quote
It’s important to note the difference between a quote and booked price. Your quote is an estimate of how much your vehicle shipment will cost. It is not a final price, and it does not mean your auto transport order has been booked.
Your final shipping price is the amount you agree to at booking. When you confirm this price and book your order, the auto transport process will begin. That’s when our TruePrice Guarantee goes into effect. No payment is required until a carrier has been assigned to your order.
Read what other customers say about their experience with one of the best rated car transport companies:
Excellent service with booking agent, on time pickup and delivery. The driver was also a wonderful person. I highly recommend Montway.
Montway did a good job and was on time! Got what I paid for.
Great experience, easy process, and everything went well. Will definitely reach out again if we need to ship again.
We have used Montway to transport three cars now. We received great door-to-door service and we would use them again!
Great job – Montway met their commitments and were always friendly and gracious.
They always do a great job. Used them ten times.
Did a great job transporting my vehicle across the country. Showed up when they said. Very professional staff and drivers.
We loved their service. Door-to-door, and swift. I recommend it. We did a coast-to-coast transfer of our car. Loved it.
Great price. Great communication. On-time pick up. On-time delivery. Door-to-service.
Frequently asked questions
How does TruePrice Guarantee work?
TruePrice Guarantee is applied to your order once it has been booked and verified. If you book online, you will receive a call from a Montway agent shortly after placing your order. During this call, the agent will review your vehicle and shipment details to confirm accuracy. If any details change during this review, it may affect the price. The final price after review will receive a TruePrice Guarantee.
Is TruePrice Guarantee free?
Yes, TruePrice Guarantee is a free service applied to all Montway orders.
Is there a limit to TruePrice Guarantee?
No, TruePrice Guarantee applies to all orders, no matter the cost.
Does TruePrice Guarantee work on my quote?
No, TruePrice Guarantee applies only to the final price of a booked order. Getting a quote does not guarantee a price.
How long does TruePrice Guarantee last?
Montway’s TruePrice Guarantee is good for 30 days from your booking date.
Can I make changes to my order after getting a TruePrice Guarantee?
Yes, you will have the flexibility to update your vehicle type, location, or first available pickup date. These changes may necessitate a price change, but your final price after the adjustments will be protected.
Is my price still guaranteed if I make changes to my order?
No, we do not guarantee your original booked price if you make changes to your order (such as a different vehicle, additions or modifications, or new location). If any information provided at the time of booking is inaccurate or changes, a revised quote may be required based on the new information.
See the TruePrice Guarantee terms and conditions for more details.
What types of vehicles are covered by the TruePrice Guarantee?
All vehicles shipped by Montway are covered by the TruePrice Guarantee. This includes all cars, trucks, SUVs, EVs, motorcycles, powersports, ATVs, and more.
What if I find a lower price with another company?
Montway will provide a fixed, guaranteed price for 30 days after booking, but will not match another company’s lower price.
Many companies use a “bait-and-switch” tactic to lure in customers with an unrealistically low price. Once booked, the company then issues a new higher price or surprise fees. The Montway TruePrice Guarantee ensures a predictable cost and eliminates the risk of unexpected price increases.
Do other auto transport companies offer TruePrice Guarantee?
The Montway TruePrice Guarantee is the first of its kind, designed to protect customers against the deceptive pricing practices common in the auto transport industry. While some companies advertise similar services, they do not offer the same amount of coverage, care, and flexibility as the Montway TruePrice Guarantee.
Ready to get a car shipping quote with Montway?
Use the calculator below or call us at (224) 228-4707 today!