Author(s)
Ever dreamed of life in an island paradise? When Ariel Hendrix decided to trade the Texas plains for Hawaiian shores, she knew shipping her beloved 2023 Toyota 4Runner would be a key part of her family’s big adventure. Keep reading to see how Ariel used Montway’s Hawaii car shipping services to transform a potentially stressful relocation into a smooth and exciting transition.
Confident shipping with professional auto transport
It’s normal to have questions when you’re shipping your car, especially when your shipment involves ground and sea transport. Ariel’s first questions about the auto transport process involved the safety of her vehicle, and how long her shipment to Hawaii would take. By partnering with Montway Auto Transport, Ariel found all the answers she was looking for, along with a new sense of confidence when it came to shipping her vehicle.
What truly set Montway apart for Ariel was the exceptional customer service from the very first call.
“The customer service with Montway was top notch from the start. I had a lot of questions and the service rep I talked to on the phone was helpful and knowledgeable. I called a lot over the timeline, and it made me feel comfortable knowing I could contact Montway at any point with concerns.”
Staying informed, mile after mile
When you’re shipping your vehicle across the ocean, staying informed is essential. Ariel was particularly happy with Montway’s communication, stating, “I received text and email updates throughout the entire process which was amazing and gave me peace of mind.”. This consistent communication, along with the responsive and knowledgeable customer service she received whenever she called, helped her feel comfortable and well-informed throughout her vehicle’s journey.
A smooth journey, ahead of schedule
The moment of truth: pickup and delivery. Ariel’s vehicle was picked up right from her home in Granbury, TX, and then transported to the Long Beach port in an enclosed trailer. Choosing enclosed car shipping offers valuable vehicles like Ariel’s 4Runner enhanced protection from weather and road debris.
Ariel said “The delivery date was right on track.” Adding, “My car actually arrived in Honolulu a few days early which was amazing and saved me money on my rental car!” While typical transit times for Hawaii auto transport from mainland ports like Long Beach, CA, to Honolulu are usually between 14-21 days, an early arrival speaks volumes about efficient logistics.
Ariel and her husband were navigating this big move with their two young children, and Montway made it possible for them to to focus on the exciting part: settling into their new Hawaiian home and enjoying the island life!
“Having Montway facilitate the shipment over land and sea was very helpful, as well as the way they picked up the car from my house in Texas so I didn’t have to arrange a ride. This process removed much of the stress of this big move from my shoulders.”
Thinking about your own Hawaiian adventure? Don’t miss our 10 tips for moving to Hawaii.
Start your journey with Montway
Whether you’re planning a big move like Ariel’s, looking for a reliable way to get your car to the islands, or simply need dependable auto transport for your vehicle, Montway is here to make the process simple and stress-free. We’ve arranged transport for over 1 million vehicles nationwide, earning a 4.7-star rating from over 100,000 online customer reviews.
Learn more about car shipping costs or get started now with a free instant quote. Speak with a Montway shipping advisor via LiveChat or call 888-666-8929.
