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Buying a used car has become more convenient thanks to numerous online vehicle marketplaces. Among these platforms, CarMax stands out with a large, nationwide inventory of pre-owned vehicles.
This guide will walk you through the process of buying a car on CarMax. Read to the end for information about CarMax’s special features, pros and cons, FAQs, and more.
What is CarMax?
CarMax is the largest used car retailer in the U.S., with over 250 locations nationwide and inventories often exceeding 50,000 vehicles.
The company’s numerous brick-and-mortar stores set it apart from other online car-buying platforms. Anyone can shop the entire CarMax inventory online. Those who prefer an in-person buying experience can visit a local CarMax store.
Steps to Buying a Car on CarMax
Step 1: Browse CarMax’s inventory
Visit the CarMax website to browse its nationwide used car inventory. Every car sold by CarMax is CarMax Quality Certified, which is comparable to being certified pre-owned.
Use the search filters to compare features and find exactly what you’re looking for. You can narrow down your options by make, model, price range, location, and more. As you browse, you can view vehicle details, compare features, and save listings that interest you.
Step 2: Review vehicle details and history
When you click on a vehicle listing, you’ll find detailed information about the car. This includes its condition, model year, mileage, features, and which CarMax location has the vehicle. CarMax also provides a free AutoCheck vehicle history report for each car.
Step 3: Consider a 24-hour test drive
CarMax offers 24-hour take-home test drives in many locations. This is a good way to make sure the vehicle is a good fit before making a commitment. Some restrictions apply to this option, so make sure to contact your CarMax store to learn more.
Step 4: Purchase and delivery/pickup
CarMax allows you to buy online or at a physical location. When making a purchase, buyers can explore CarMax’s financing options and the optional MaxCare extended service plan.
For online purchases, home delivery is available within a 60-mile radius of select stores. Store-to-store shipping is also available at some locations to deliver a car to your local CarMax.
CarMax warranty and MaxCare
CarMax offers several unique features that are worth exploring:
CarMax limited warranty
Every car sold by CarMax comes with a 90-day or 4,000-mile (whichever comes first) limited warranty. This warranty covers the vehicle’s major systems as well as hundreds of parts inside and out.
MaxCare extended service plan
MaxCare is an optional plan that provides repair coverage beyond the CarMax limited warranty. It also includes emergency roadside assistance available 24/7 in the United States and Canada.
Pros and cons of buying on CarMax
Choosing to buy a car from CarMax comes with several advantages and a few potential drawbacks:
| Pros | Cons |
| Free AutoCheck vehicle history report | Limited availability for home delivery options |
| 24-hour test drive (where available) | Store-to-store shipping involves fees, and some vehicles may not be eligible for transfer |
| MaxCare extended service plans | Trade-in offers might be lower compared to selling to a private buyer |
| Online buying and potential home delivery | |
| Store-to-store shipping |
Frequently asked questions about buying on CarMax
Is CarMax a reputable dealer?
Yes, CarMax is a well-established and reputable nationwide retailer of used cars.
Can you negotiate prices at CarMax?
No, CarMax operates with an upfront, no-haggling pricing policy. The price listed is the price you will pay.
Can I buy a car from CarMax online and have it shipped?
Yes. You can shop online, and home delivery is available within 60 miles of some stores. However, this service is not available in all states.
You can also ship a vehicle from one store to another. However, there are fees, and some cars may not be eligible. If CarMax cannot ship the car you want, consider using auto transport for online car buyers.
What if I change my mind after buying a car from CarMax?
CarMax offers a 10-day money back guarantee. As long as the vehicle is in the same condition as when you bought it, you may return it to the CarMax location where it was purchased. Refunds are typically mailed within two weeks of the return date.
Can I trade in my old car when buying from CarMax?
Yes, CarMax buys cars and offers an easy process for selling or trading in your vehicle.
Considerations for online car buying
Market trends
Be aware of market trends when shopping for a car online so you can spot good deals and avoid overpaying. When you’re browsing CarMax, take note of certain vehicles’ availability and how much sellers are asking for them. That will give you a good idea of the vehicles’ value.
Regulatory changes
Regulatory changes like taxes and interstate purchase laws often impact online car sales. While it’s easy to find cars in your area with CarMax, it’s important to understand the legal landscape to ensure a smooth transaction.
Environmental impact
When you buy a used car, you’re reducing manufacturing demands and landfill impact, lowering your carbon footprint. Shopping online reduces the need for travel to and from dealerships. It can also help customers find vehicles in other states that might have otherwise gone unused.
Arranging transportation after your purchase
Don’t limit your search to local CarMax stores. Browse nationwide to find your dream car, and Montway will help deliver it to your door.
Since starting our business in 2007, we’ve arranged transport for over 1 million vehicles and earned a 4.7-star rating from over 100,000 online customer reviews. We’re dedicated to making auto transport simple, easy, and stress-free.
Learn more about car shipping costs and how car shipping works.
