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The rise of online car sales is hardly unexpected, thanks to the convenience it provides. Buyers can easily explore and compare different vehicles in one place, while sellers benefit from the assurance of a trustworthy third party to handle their transactions. TrueCar has emerged as a leading marketplace in the U.S. for both new and used cars.
Learn about the process of selling on TrueCar, the benefits of using the platform for your car sale, and what past sellers have to share about their experiences below.
What is TrueCar?
TrueCar is an online resource for car buyers to research and find both new, used, and certified pre-owned vehicles from certified dealers. Using the TrueCar website, car buyers can compare prices, access fair deals, and make informed purchase decisions for a faster, less stressful buying experience.
How does TrueCar Work?
You can search and buy a car through TrueCar with this process.
Buying a car with TrueCar
Step 1: Go to Truecar.com to start your search
You can select “shop new”, “shop used”, “shop electric”, or “buy online”, or search by make, model, or type.
Step 2: Browse vehicle listings
Enter your zip code to see results near you. You can sort by buy online, best price, distance, and other options—and further filter by year, price rating, and more. Vehicles will have ratings like “High Price,” “Fair Price,” “Great Price”, and “Excellent Price” that are based on how the asking price compares to the average list price for similar vehicles. You’ll also be able to see the mileage and a history report.
Step 3: Find the car you’re looking for
Click on the vehicle you’re interested in to view more pictures and notes from the seller. The price listed on the overview does not include taxes, fees, or accessories. To view the Actual Pricing you will need to create a free TrueCar account.
Step 4: Provide more information
To see actual pricing and make an appointment, you’ll need to log in or register to your TrueCar account and check a box indicating that TrueCar and partners have permission to contact you. Be aware this may open you up to spam emails and calls from those businesses. Make sure you are serious about the vehicle before completing this step—or contact the dealership to help avoid spam.
Step 5: Arrange the remaining details with the dealership
The rest of the transaction, including a visit to the dealership and a test drive, will be handled between you and the dealership where the car is located. Keep in mind that the estimated price listed on TrueCar doesn’t include accessories, taxes, title licensing, documentation fees, and other government or dealer charges.
Pros and cons of using TrueCar
Pros:
- Dealerships must honor the price quote listed on TrueCar
- Great for research when car shopping
- No fees when buying a car
Cons:
- No guarantee the same vehicle will be available at the dealership
- May receive spam emails and phone calls
Looking to sell your used vehicle? Read our guide on How to Sell a Car on TrueCar. If you’re not finding the right car or buyer on AutoTrader, there are plenty of other options available—see our Top 13 Sites to Buy and Sell Used Cars.
Considerations for online car buying
Market trends
It’s important to be aware of market trends when shopping for a car online so you can spot good deals and avoid overpaying. Platforms like TrueCar make it easy to see the availability of certain vehicles and how much sellers are asking for them. When you’re looking to buy a vehicle, whether it’s new or used, be sure to watch the trends in the automotive market.
Regulatory changes
Regulatory changes like taxes and interstate purchase laws often impact online car sales. While it’s easy to find cars in your area with TrueCar, it’s important to understand the legal landscape to ensure a smooth transaction. Be sure to brush up on local laws and regulations while you shop for your new vehicle.
Environmental impact
Buying a used car helps lessen the impact that the automotive market has on the environment. Shopping online for the car further reduces the need for travel to and from dealerships, and can help customers find vehicles in other states that might have otherwise gone unused. When you buy or sell a used vehicle, you’re reducing manufacturing demands and landfill impact, lowering your carbon footprint.
TrueCar reviews
“Saves a lot of time spent in negotiation hassles. Also provides the inventory available within your neighborhood. No unnecessary trips just to know that the car is unavailable. It was really useful in deciding on the car. I bought my car and the dealership honored TrueCar’s price. Saved around 6-7 hours of negotiations.”
Rajeshkanna ⭐⭐⭐⭐⭐
“When I was looking for a HD pickup truck, I didn’t like that I could not enter details like axle ratio, fifth wheel towing package, etc. They’re all about you working with their selected dealers. I also don’t like getting only 3 TrueCar dealers making phone calls to me and insisting I call them right away. When I research anything, I will reach out to retailers when I need them.”
Ed ⭐⭐⭐
“I was just checking car prices for 5 minutes, the next thing I know I’m getting texts and calls from pushy dealers – which is exactly what I was trying to avoid by going online. Won’t ever visit that website again.”
RC ⭐
Frequently asked questions about TrueCar
Is TrueCar legit?
Yes, TrueCar works with certified dealerships to provide accurate pricing for new and used vehicles.
Does TrueCar charge buyers fees?
No, buyers do not have to pay a fee to TrueCar when they purchase a vehicle.
How does TrueCar make money?
When a dealership sells a vehicle through TrueCar’s site, they must pay TrueCar a fee. The company also makes money through ad and data sales.
Where is TrueCar headquarters?
TrueCars is headquartered in Santa Monica, California.
Can you sell a car on TrueCar?
Yes. Read this guide on selling a vehicle on TrueCar for more information.
