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Cost, Payment & Cancellation Policy
- Does the shipping cost depend on the value of the vehicle?
- Do I have to pay the trucker if I am not fully satisfied with the auto transport service?
- Is there a discount for shipping multiple vehicles?
- Can I pay a trucker with a credit card or personal check?
- Is there any sales tax on car shipping?
- How do I pay the trucker at delivery?
- Do you offer a Military discount?
- What is the discounted cash price?
- Can I pay the full transport cost with my credit card?
- How do I pay for my transport service?
- How refunds work
- How do I pay for my car transport?
Insurance & Personal Items
- Does my vehicle need to be insured to ship it?
- How is the value of my car determined under the Inland Marine insurance policy?
- What if there is damage to my car caused by my personal items?
- Are personal items in the car insured?
- Do I have to pay a deductible?
- What is the type of insurance my vehicle is under during transport?
- What do I do if my car is damaged during transport?
- Is my vehicle insured during transport?
- Can I ship personal items in my car?
Pickup & Delivery
- How long does it take to ship my car?
- How far in advance should I book?
- Can you guarantee a pick up or delivery date and time?
- How do I know my pick up date and time?
- How long will I be without my vehicle?
- Can I get a quote if I don’t know the exact address?
- How should I prepare my car for shipment?
- Do I have to be at pickup or delivery?
- Do I need a vehicle title or registration to ship it?
- What is a Bill of Lading?
- What is Terminal-to-Terminal shipping?
- Do I need to dropoff or pickup my vehicle anywhere?
- Can I change my first available shipping date?
- What should I do to prepare my vehicle for transport?
- How much gas should I leave in my car?
- Importance of the bill of lading
Types of Car Shipping Services
- Can I ship a Golf Cart?
- Can I ship an ATV?
- Can I ship a Motorcycle?
- Can I ship a vehicle with a roof rack?
- Can I ship a vehicle with low ground clearance?
- Can I ship a vehicle with a lift kit and oversize tires?
- Can I ship a collector car?
- Can I ship furniture in my car?
- Can I ship a car to or from a U.S. port?
- Can I ship a car from an auto auction?
- Can I ship a car from a storage facility?
- Can I ship a car that doesn’t run?
- Can you ship my car Internationally?
- Do you offer Terminal-to-Terminal shipping?
- Can I ship a modified or oversized vehicle?
- What methods of car shipping services do you offer?
- What type of truck will transport my car?
- What is the difference between open and enclosed transport?
- What is top load?
- How can I track my vehicle while in transit?
- What is Door-to-Door auto transport?
- Can I ship an RV or Trailer?
- Can I ship a Boat?
Useful Information
- What is the First Available Shipping Date?
- Why do you need my email to get a quote?
- Why do you need the year of the vehicle?
- What is an operable or inoperable vehicle?
- Do I need license plates on a vehicle to ship it?
- Can I place an order if I don’t know the exact address?
- What details do you need to place an order?
- What types of vehicles do you ship?
- Is your service door-to-door?
- What do I do if I need to cancel my order? Do I get a refund?
- Where can I find reviews of Montway?
- What is the difference between a Carrier and a Broker?
- Will I receive a vehicle shipping contract?
- How long has Montway been in business?
- Is Montway a Carrier or a Broker?
How long does it take to ship my car?
Depends on where you are shipping your vehicle
| Distance in miles | Calendar days |
|---|---|
| 0 – 200 | 1 – 2 |
| 200 – 600 | 2 – 4 |
| 600 – 1000 | 3 – 5 |
| 1000 – 1500 | 4 – 6 |
| 1500 – 2000 | 5 – 7 |
| 2000 – 2400 | 6 – 8 |
| 2400 and up | 7 – 9 |
Delivery date & time
The delivery date depends on your estimated transit time. Once your order is dispatched, you receive an estimated arrival date. Know that it is difficult to pinpoint an exact day and time for delivery. Factors such as weather, traffic and other car loads can affect it.
If you need a guaranteed pickup or delivery date, please call our auto transport logistics specialists and let them know that you need expedited shipping. For more details, please visit our Expedited Transport page.
Communication with your trucker is the key to a successful car shipment.
You have their number and they have yours. Usually truckers will call you hours in advance to give you an estimated drop-off time. They call again when they are in the area to give you a more specific hour of arrival.
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